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How do I access the Personal Lines Standards?

The Polaris Personal Lines Standards are available as a paid subscription service. The Polaris Online Database is used to publish the Personal Lines EDI messages and Polaris industry code lists. More details are available here. If you are interested in subscribing, please contact us for further information.

How do I request changes to the Commercial Lines or Personal Lines Standards?

The change request process for all standards (both new and existing) is as follows: 1. Please raise a change request by using the contact us 2. Polaris will analyse the request and work with you to fully understand your business requirements 3. Where necessary, further business input will be sought from relevant market participants including […]

Welcome to the Polaris Broker Area

This area has the latest details on imarket and Standards work within the UK general insurance community. imarket is the only real-time commercial digital trading solution integrated with your broker system. Polaris are keen to proactively work with brokers to improve imarket and data standards. Through the development of both of these, Polaris will produce […]

Terms and Conditions

Please read these terms before using the Polaris.co.uk website (“the Site”). By using the Site you signify your acceptance of these terms. If you do not agree to these terms please do not use the Site. 1. Purpose The purpose of the Site is for insurers, brokers and members of the software industry to be […]

Good Customer Outcomes

As brokers use our Commercial Lines Standards (via imarket) more, they have told us how important it is to be able to get the best and most consistent outcomes for their customers. To help brokers achieve this Polaris reviews imarket integrated broker systems, insurer’s imarket products and our Standards on a continuous basis. So far […]

Polaris Online Database (POD)

Log in to POD The Polaris industry code lists form part of the data standards. Polaris maintains and publishes over 350 of these code lists on behalf of the industry. They cover data such as motoring convictions, cover basis, trade codes etc. across both personal and commercial lines insurance. What is the POD? The POD […]

Personal Lines

Subscription to the Polaris Personal Lines Standards provides you with access to the following suite of documentation: Business Documentation Implementation Documentation Business Principles Motor Household – Flood Re Code Lists POD Codelists POD Codelist rules Business Process Models & Requirements Flood Re Specific Model Personal Lines Message Specifications POD EDI Messages XML and JSON Messages […]