How do I request changes to the Commercial Lines or Personal Lines Standards?

The change request process for all standards (both new and existing) is as follows:

1. Please raise a change request by using the contact us
2. Polaris will analyse the request and work with you to fully understand your business requirements
3. Where necessary, further business input will be sought from relevant market participants including insurers, brokers, software houses, third-party data sources and other solution providers
4. The requirements will be documented, verified and agreed with relevant stakeholders and
5. Polaris will then publish the new or updated business process model or data standard – and offer support with its implementation.

Please note where a consensus is not reached, the relevant Electronic Trading Practices Group (ETPG) will provide direction.

Personal Lines UK – Standards Timeline
This timeline displays the progress of a change submitted on the 1st January through to publication within the data dictionary on the 8th March.

Personal Lines Irish – Standards Timeline
This timeline displays the progress of a change submitted on the 1st January through to publication within the data dictionary on the 15th March.

Commercial Lines – Standards Timeline
This timeline displays the progress of a change submitted on the 1st January through to publication within the data dictionary on the 8th November.