Vivek Banga Interview with BIBA

“Without doubt, technology has become as core for brokers as customer relations and good quality advice. But starting out on a digital transformation journey and trying to overhaul your technology can seem quite daunting” says Vivek Banga, Managing Director of insurer and broker owned Polaris and chair of BIBA’s innovation working group. Vivek certainly talks from experience having worked in the general insurance online space since 2003 and been closely involved in its development from both an insurer and broker perspective. “The conversation back when I was at NIG was all around why e-trade commercial lines; these days it is all about how can we do more of it.”

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